Customer Care

Frequently Asked Questions

The answers to many questions can be found on our FAQ's page, please take a look and see if your question has already been answered. 

If you need more help please see below for details of how to get in touch.

Order Queries

If you’re waiting for an order, make sure you check your email (if it’s not there, don’t forget to check your junk just in case!) where you’ll find your despatch note as soon as your order leaves the warehouse.

We are not able to advise when items will be coming back into stock. Please check the website for product availability.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us via the form on this page,or email us at info@vitavida.life where our customer service team will assist you.

Delivery + Returns

Delivery is normally within a few working days. Orders placed at weekends or on bank holidays will always be dispatched by close of business the next working day. 

If you are wanting to return an item, please visit our returns page first to see our returns policy. Click here

Press & PR Enquiries

For Press and PR Enquiries only please contact us at info@vitavida.life

 

Contact Us Below 

 

Thanks for contacting us. We'll get back to you as soon as possible.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.