Frequently Asked Questions
The answers to many questions can be found on our FAQ's page, please take a look and see if your question has already been answered.
If you need more help please see below for details of how to get in touch.
Order Queries
If you’re waiting for an order, make sure you check your email (if it’s not there, don’t forget to check your junk just in case!) where you’ll find your despatch note as soon as your order leaves the warehouse.
We are not able to advise when items will be coming back into stock. Please check the website for product availability.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us via the form on this page,or email us at info@vitavida.life where our customer service team will assist you.
Delivery + Returns
Delivery is normally within a few working days. Orders placed at weekends or on bank holidays will always be dispatched by close of business the next working day.
If you are wanting to return an item, please visit our returns page first to see our returns policy. Click here
Press & PR Enquiries
For Press and PR Enquiries only please contact us at info@vitavida.life
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